Talk to us.
Real humans, no chatbots, no scripts. We answer every email â usually within a few hours during business days. Not sure if IPL is right for you? Ask us first. We'd rather lose a sale than have an unhappy customer.
lumiglide.help@gmail.com
4-hour reply during business days
Pre-purchase questions
Not sure which handset is right, or if IPL works for your skin and hair? Ask us â we'll give you a straight answer.
Returns
90-day money-back guarantee. Email us with your order number and we'll send a prepaid return label.
Support hours
Monday â Friday: 9am â 6pm EST
Weekends: We read but reply slower
Send us a message
We typically reply within 4 hours, Monday to Friday.
Maybe we've already answered it
Quick answers to the questions we get most.